Knowledge, Skills, and Abilities
Knowledge of microcomputers and local area networks in order to support the computer operations and users at a level normally acquired through completion of a Bachelor’s degree in computer science or related field.
Analytical skills necessary in order to monitor application availability, resolve application problems, and install complex application software.
Familiarity with the Structured Query Language (SQL) for the maintenance of application data stores.
Familiarity with Unix and Linux operating system configuration and operation.
A working of understanding of basic computer programming concepts such as data and loop structures.
Good interpersonal skills necessary in order to provide support to users, establish and communicate network account information to users, and interact with hardware and software vendors to resolve problems.
Internal Contacts: Various levels of personnel to explain technical issues to users in a non-technical manner.
External Contacts: Vendors in order to plan, coordinate, and manage repairs and identify and resolve problems.
Work requires regularly sitting for extended periods of time when working with computer system.
Work requires occasionally traveling to locations other than office location.
Work is performed in a normal office environment where there are relatively few physical discomforts due to dust, dirt, noise, and the like.
Work requires lifting and carrying objects weighing up to 50 pounds when installing and fixing network hardware.
Equal Employment Opportunity
First Industrial Realty Trust, Inc. is an Equal Opportunity Employer Committed to Diversity, M/F/D/V